AppsFlyer is looking for a Senior IT Infrastructure Operations to join our IT Infrastructure team in Herzliya, Israel. IT at AppsFlyer is not only a support function - it is one of the operating layers that enables the company's AI-native transformation. We are building an autonomous, AI-operated IT department: agents run the routine 24/7, humans stay in the loop, and autonomy is earned through gates. You will join a small InfraOps team that owns the company's identity, SaaS, IT cloud environment and endpoint foundations - and turns them into a governed platform that both people and AI agents can operate. This is a hands-on role for someone who designs at the architecture level, ships production-grade automation and internal products end-to-end, and treats documentation as part of "done" so that agents can run on it. <h2>What you'll do</h2> Identity &amp; core systems <ul> <li>Own and evolve our identity platform: Okta (SSO, tier groups, Workflows, SCIM, API Gateway), Just-In-Time access, and the full user and non-human identity lifecycle - service accounts, API keys, break-glass and audit.</li> <li>Administer, and harden core SaaS - Google Workspace, Slack, Zoom, Entitle, Microsoft 365 - and the AI platforms the company runs on (Claude, ChatGPT / OpenAI, Gemini, Cursor, etc.).</li> <li>Serve as Tier 3 escalation with real diagnostic depth: certificates, auth chains, cross-platform policy conflicts, MDM edge cases.</li> </ul> Platform engineering <ul> <li>Build and operate the IT Infra Platform on GCP - Cloud Run, VPC Service Controls, Cloud Armor, Terraform, GitHub Actions, secret management - and deliver internal products on it end-to-end: design → IaC → CI/CD → secured deploy → operate.</li> <li>Contribute to the AI Govern layer: usage governance, cost attribution and model access control.</li> </ul> Automation <ul> <li>Design automation across Make.com, Okta Workflows and deployed code, with APIs, webhooks and MCP as first-class integration surfaces.</li> <li>Own the health of what you build - monitoring, alerting, failure runbooks - and drive the backlog toward zero-touch self-service.</li> </ul> AI-native IT &amp; agents <ul> <li>Build agents that execute real infra tasks with explicit action boundaries and stop/escalation conditions - from Tier-0 self-service to autonomous remediation.</li> <li>Apply prompt and context engineering and evaluation to real IT use cases; own skills and plug-ins in the company's AI framework.</li> <li>Write resolution notes, ADRs and runbooks so that agents (